UMN 대학(콤파스 신문, 방송 미디어  그룹계열 대학)

▶︎4월 오후반 : 4월13일 개강(화,목,금-6시30분부터 8시30분: 3개월 수업)

                    (르바란 휴가 2주 제외:5월10일부터 21일까지: 휴강)

▶︎5월 정규반: 5월24일 개강.(기초,중급.고급  토요반 )

▶︎개인,그룹. 단체수업: 상담(카톡:umnbipa 웅선생님)

Percakapan di Bank

Pelanggan:  Selamat siang

Good afternoon.

Petugas Bank: Selamat siang, Pak. Ada yang bisa saya bantu?

Good afternoon, sir. How may I help you?

Pelanggan: Saya ingin melaporkan kartu ATM saya yang hilang

 I would like to report the loss of my ATM card. 

Petugas Bank:  Baik. Boleh saya tahu nomor kartunya?

All right. May I know your card number, please?

Pelanggan: Baik. Nomornya 009876543210

Sure. It is 009876543210.

Petugas Bank: Nama dan alamat Anda?

What is your name and address, please?

Pelanggan:  Nama saya Ayub, Tangerang, Gading Serpong

My name is Ayub, Jakarta Selatan, Gading Serpong.

Petugas Bank:  Oke. Pak Ayub, apakah Anda ingat kapan kartu Anda hilang?

Okay. Mr. Ayub, do you remember when your card was lost?

Pelanggan: Saya rasa kemarin. Saya tidak yakin, tetapi pagi ini, saya menyadari bahwa saya tidak bisa menemukan kartu saya ketika saya ingin melakukan penarikan lewat ATM. Sebelumnya saya tidak sadar kartunya hilang. Terakhir kali saya menggunakannya dua hari yang lalu, jadi saya yakin antara kemarin atau dua hari yang lalu saya kehilangan kartunya

Well, I guess it was yesterday. I am not sure, but this morning, I realized I could not find my card when I wanted to make a withdrawal at an ATM. I had not been aware it was missing before that. The last time I used it was two days ago, so I believe it was either yesterday or two days ago that I lost the card. 

Petugas Bank:  Oke. Kapan dan di mana terakhir kali Anda menggunakan kartu Anda?

Okay. When and where did you last use your card?

Pelanggan: Dua hari yang lalu. Saya melakukan pembelian di Supermarket X di Jalan Timur

It was two days ago. I made a purchase at X Supermarket at East Street

Petugas Bank:  Baik. Untungnya Anda segera melaporkan kehilangannya. Saya telah memblokir kartunya untuk sementara untuk berjaga-jaga jika kartunya dicuri. Saya juga telah mencetak kartu baru dan pin baru untuk Anda

All right. It is a good thing that you report the loss immediately. I have just temporarily blocked the card in case it got stolen. I have also issued you with new card and a new pin.

Pelanggan:  Terima kasih banyak. Kapan saya bisa menggunakan kartu barunya?

Thank you so much. When will I able to use the new card?

Petugas Bank: Dua hari kerja dari sekarang

Two working days from now. 

Pelanggan: Bagus!

Nice! 

Petugas Bank:  Ini kartu baru Anda. Anda bisa menemukan pin baru di dalam amplopnya. Saya sarankan Anda mengganti pinnya segera

Here is your new card. You can find the new pin inside the envelope. I suggest you to change the pin as soon as possible.

Pelanggan:  Oke. Sekali lagi, terima kasih

Okay. Once again, thank you so much.

Petugas Bank:  Sama-sama

You are very welcome.